Returns & Exchanges
At Wiser, we want your home to feel just right, which is why we offer a 30-day return policy on all furniture and decor items to ensure your complete satisfaction. If a product doesn't fit your space or style, we provide a streamlined process to help you find the perfect alternative or receive a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse in pristine condition.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing